FAQ

Choose 4 eligible items from our dolls and bundles and add all 4 to your cart. The lowest-priced eligible item becomes free automatically at checkout. Each bundle counts as 1 item. No code is needed.

Ready-made dolls usually ship within 1–3 days.

Estimated delivery for ready-made dolls: 7–14 business days. Delivery timing varies by destination. Check the estimate shown at checkout. All delivery times are estimates and vary by destination and local carrier conditions.

Yes. VXLORN ships internationally to supported destinations.

Shipping availability and rates are calculated based on your country or region at checkout.

Orders of US$29 or more (or the equivalent in your checkout currency) qualify for free shipping.

For orders under the equivalent of US$29, standard shipping is the equivalent of US$4.99. Final local-currency amounts are shown at checkout.

Open the member or group you want and select your preferred STYLE before adding the doll to your cart.

Each numbered STYLE represents a different doll design.

Yes. Enter the recipient’s shipping address at checkout and check it carefully before paying.

Tell us which group you want next.

You can contact us by email, Instagram, or TikTok. Requests help us decide which groups to add next.

Ready-made dolls may be eligible for return within 14 days of delivery.

Please email us before sending anything back. Returns must be approved by VXLORN first.

If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and clear photos.

No. VXLORN is an independent brand and is not affiliated with, endorsed by, or officially connected to the artists or entertainment companies referenced on this website.